Shipping & Return Policy

Shipping policy

We can ship to virtually any address in the world, Hong Kong SAR, Singapore, Japan, Thailand, Philippines, Korea, Malaysia, New Zealand, Australia, Denmark, Croatia, Hungary, Austria, Germany, Italy, Norway, Czech Republic, Belgium, France, Guadeloupe, Poland, Ireland, Estonia, Sweden, Switzerland , Romania, Finland, United Kingdom, Netherlands, Spain, Canada, United States these country was recognized by the checkout system at present

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the quotation.

Domestic orders are processed in anywhere between 5 to 7 days. Shipping times can vary depending on whether it is to an urban or rural location. Usually order ship within 10-15 days after processing. Orders are shipped on weekdays. Shipments may be delayed due to a high number of requests, especially around the holidays or other worldwide irresistible force event. We will be in contact with you in case your order is going to be delayed, via the email or phone number you provide us. We also offer overnight delivery for specific areas. We also offer fastest shipping 5-7 days options with additional cost.

Please also note that the shipping rates for many items we sell are weight-based.

The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

General custom duty or Import Tax or VAT was included along with your payment.

If the parcel would be charged by Custom office or the government at the destination country, all Custom fee & Duty or import tax or VAT will be responsible by the customer. If customer refuse to pay related Custom duty or import tax or VAT to cause the parcel return, All risk will be responsible by the customer. We as seller are right to refuse any refund. 

 

Refund policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted (if applicable)
Products with obvious signs of use.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery.

Thank you

Flashlight Manufacturing Overview

In flashlight production, CNC machining is widely used to craft precise components such as bodies, bezels, switches, and housings. This technology ensures consistency, durability, and high performance.

The electrical industry supports flashlight functionality through key elements like LEDs, batteries, circuitry, switches, and charging systems, enabling efficient power and control.

The packaging industry enhances product protection and appeal through thoughtful box design, protective materials, branding, visual presentation, and a growing focus on sustainability.

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Services

  • E-Commerce Growth Support

    Helius specializes in empowering eCommerce sellers and online retailers by offering an exclusive range of high-quality flashlights.

  • OEM Supply Chain Solutions

    At Helius, we bring unparalleled industry expertise and deep market knowledge to every project we undertake. Our team leverages years of experience to provide innovative solutions that meet your unique business requirements.

  • Product Portfolio Expansion

    Helius offers a unique opportunity for businesses to broaden their product offerings with premium lighting solutions. Our high-quality flashlights, crafted with precision and designed for peak performance, form the foundation of a diverse product range tailored to meet your customers' evolving needs.

  • Sourcing& Supplier Management

    Navigating the complexities of sourcing, supplier management, and product quality can be overwhelming. At Helius, we provide comprehensive support to help you overcome these challenges, ensuring a smooth and efficient supply chain experience.

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